Business communication situations.

Preparation
Thoroughly research the issues using the Internet and the resources provided in What You Need to Know. You may need to conduct additional research to support your analysis. You must use a minimum of three scholarly resources outside of the course text in this assignment.
As you can see by your research, there is a lot going on behind the scenes in this scenario. However, it is clear that the Captain of the USS Theodore Roosevelt was facing a difficult ethical situation and tried to find the best way to communicate his concerns. There are many questions that likely come to mind, such as:
• What was the dilemma facing the Captain? How might he have weighed his decision?
• Should the Captain have sent the message? Why or why not?
• Was the content of the communication appropriate, taking into consideration the recipient(s) of the letter? Did he distribute the letter for maximum effect?
• What should he have done differently?
• Did the Captain violate Navy ethical guidelines? Are his actions at odds with communication guidelines? Is that how he should be judged?
• Was his punishment justified?
• How do you think his crew felt? Is that relevant?
Also carefully read the grading criteria in the Communication, Ethics, and a Command Decision Scoring Guide to ensure you understand all of the requirements for success.
Planning
The time it takes to complete an assignment can vary greatly. But it often takes longer than we think to explore the scope of a task, research it, write a draft, and then come back and revise it. Consider the following as rough guideposts for setting aside the time you need to do your work. You will want to adjust these as you learn more about your own pace and working style.
• Research and reading: 2 hours.
• Interactive activities: 30 minutes.
• Writing: 6 hours.
• Revising: 2 hours.
Instructions
Consider the Captain's decision to send the letter, the manner in which the letter was sent, and the recipient(s) of the letter. Complete both parts of this assignment in a single Word document.
Part 1: Analyze the Scenario
• Analyze the ethical decision that the Captain faced as it relates to how he communicated his plea and in the context of his position. Consider the sender, receiver, message, and channel.
• Analyze the primary failures and successes of the Captain's communication strategy. Make sure to consider how the letter was distributed, the Captain's possible intent, and the content of the letter.
• If this situation had occurred in the private sector and not the military, would the outcomes have been similar or different? Defend your reasoning.
Part 2: Write a Communication
Imagine that you were the commanding officer of another naval ship who had followed this sequence of events closely. Your ship's Public Affairs Officer reports to you and is responsible for many of the ship's external communications, and you are anxious to share your lessons learned from the USS Theodore Roosevelt situation.
Send a communication to your Public Affairs Officer that conveys and re-enforces the primary lesson(s) learned from the incident on the USS Theodore Roosevelt. Be sure you focus on the actions of the Captain. The medium is your choice, but it is also very important, so state the medium you have chosen within your message and the reason you feel it is the most appropriate medium to use. Address possible reasons such as confidentiality, tone, and convention.