Business analyst in the CIO's department of Maryland Technology Consulting (MTC)

As the business analyst in the CIO's department of Maryland Technology Consulting (MTC), your next task in developing your Business Analysis and System Recommendation (BA&SR) Report is to develop a set of requirements for the hiring system.

Assignment – BA&SR Section III. Requirements

The first step is to review any feedback from previous stages to help improve the effectiveness of your overall report and then add the new section to your report. Only content for Stage 3 will be graded for this submission. Part of the grading criteria for Stage 4 includes evaluating if the document is a very effective and cohesive assemblage of the four sections, is well formatted and flows smoothly from one section to the next. For this assignment, you will add Section III of the Business Analysis and System Recommendation (BA&SR) Report to your Sections I and II. In this section you will identify requirements for the new hiring system. This analysis leads into Section IV. System Recommendation of the BA&SR (Stage 4 assignment) that will analyze a proposed IT solution to ensure it meets MTC's organizational strategy and fulfills its operational needs.

Using the case study, assignment instructions, Content readings, and external research, develop your Section III. Requirements. The case study tells you that the executives and employees at Maryland Technology Consultants (MTC) have identified a need for an effective and efficient applicant tracking or hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis. In particular, look for information in the interviews to provide stakeholder interests and needs.

Use the outline format, headings and tables provided and follow all formatting instructions below.
III. Requirements
A. Stakeholder Interests - Review the interest or objectives for the new hiring system for each stakeholder listed below based on his or her organizational role and case study information. Consider how the technology will improve how his/her job is done; that is, identify what each of the stakeholders needs the hiring system to do. Then to complete the table below, use information from the stakeholder interviews and identify one significant challenge or problem for each stakeholder related to the current hiring process (not their future expectations). Then explain how a system could address their problems. Do not define what that position does in the organization. (Provide an introductory sentence for this section, copy the table below and complete the two columns with 1-2 complete sentences for each role in each column.)

Role Specific problem related to the current hiring process How a technology solution to support the hiring process could address the problem

  1. CEO
  2. CFO
  3. CIO
  4. Director of Human Resources
  5. Manager of Recruiting
  6. Recruiters
  7. Administrative Assistant
  8. Hiring Manager (Functional supervisor the new employee would be working for.)

Defining Requirements - The next step is to identify the essential requirements for the information system. In addition to the stakeholder interests identified above, review the Case Study, especially the interviews, highlighting any statements that tell what the person expects or needs the system to do. User requirements express specifically what the user needs the system to do. This can be in terms of tasks the users need to perform, data they need to input, what the system might do with that data input, and output required. System performance requirements express how the system will perform in several performance areas and security. As a member of the CIO's organization, you will use your professional knowledge to Identify 5 User Requirements (including one specifically related to reporting) and 5 System Performance Requirements (including 2 security-related requirements). Refer to Week 5 content on requirements; security requirements are covered in Week 6. Additional research can expand your knowledge of these areas.

Once you have identified the 10 requirements, evaluate each one using the criteria below and create 10 well-written requirements statements for the new hiring system.

The requirement statement:
• Is a complete sentence, with a subject (system) and predicate (intended result, action or condition).
• Identifies only one requirement; does not include the words "and," "also," "with," and "or."
• For User Requirements, states what tasks the system will support or perform.
• For System Performance Requirements, states how the system will perform.
• Includes a measure or metric that can be used to determine whether the requirement is met (time or quantity), where appropriate.
• Is stated in positive terms and uses "must" (not "shall," "may" or "should"); "the system must xxxx" not "the system must not xxx".
• Avoids the use of terms that cannot be defined and measured, such as "approximately," "robust," "user friendly," etc.
• Is achievable and realistic; avoids terms such as "100% uptime," or "no failures".

For a full requirements document, there will be many requirement statements; you only need to provide the number of requirements identified for each category. Do not provide generic statements but relate to the needs of MTC to improve its hiring process.

(Provide an introductory sentence, copy the table, and complete the Requirements Statement and Stakeholder columns. No additional information should be entered into the first column, Requirement ID.)

Full Answer Section

    Functional Requirements The new hiring system should have the following functional requirements:
  • Applicant tracking system (ATS): The system should include an ATS to track applications throughout the hiring process. The ATS should be able to:
    • Receive and store electronic applications
    • Search for applicants based on specific criteria
    • Track applicant status (e.g., submitted, reviewed, interviewed, hired)
  • Job posting and management: The system should allow MTC to post job openings and manage them throughout the hiring process. This includes:
    • Creating and publishing job postings
    • Receiving and reviewing applications
    • Scheduling interviews
    • Making hiring decisions
  • Communication and collaboration: The system should facilitate communication and collaboration between MTC employees involved in the hiring process. This includes:
    • Sending and receiving messages
    • Sharing documents
    • Tracking progress on hiring tasks
  • Candidate portal: The system should include a candidate portal where applicants can:
    • View job postings
    • Submit applications
    • Track their application status
    • Update their resumes and other information
  • Reporting and analytics: The system should provide reporting and analytics to help MTC track and measure the effectiveness of its hiring process. This includes:
    • Time-to-hire metrics
    • Source of hire metrics
    • Candidate satisfaction metrics
Non-Functional Requirements In addition to the functional requirements listed above, the new hiring system should also meet the following non-functional requirements:
  • Usability: The system should be easy to use for all users, including those with limited technical expertise.
  • Security: The system should protect the privacy and security of applicant data.
  • Scalability: The system should be able to scale to meet MTC's future hiring needs.
  • Performance: The system should be able to handle a high volume of traffic and provide a fast response time.
  • Accessibility: The system should be accessible to users with disabilities.
Conclusion The new hiring system should be a valuable asset to MTC, helping to streamline the hiring process, improve efficiency, and enhance the candidate experience. By meeting the functional and non-functional requirements outlined in this document, the new system will help MTC to attract and retain top talent. Additional Considerations In addition to the requirements outlined above, MTC should also consider the following factors when developing the new hiring system:
  • Integration with existing systems: The system should be able to integrate with MTC's existing HR and payroll systems.
  • Mobile compatibility: The system should be accessible to users from mobile devices.
  • Use of artificial intelligence (AI): MTC should consider using AI to automate certain tasks in the hiring process, such as screening applications and scheduling interviews.
By carefully considering all of these factors, MTC can develop a hiring system that meets its specific needs and helps it to achieve its strategic goals.  

Sample Answer

   

Business Analyst and System Recommendation (BA&SR) Report

Requirements for the Hiring System

Introduction

Maryland Technology Consulting (MTC) is a leading provider of technology consulting services to businesses and government agencies in the Mid-Atlantic region. MTC is committed to attracting and retaining top talent, and a key component of this effort is a robust hiring system.

The purpose of this document is to outline the requirements for a new hiring system for MTC. The new system should be designed to streamline the hiring process, improve efficiency, and enhance the candidate experience.