Provide an example of a bad listening practice. How is this demonstrated through nonverbal communication?
What is empathetic listening? Describe the nonverbal communication cues associated with this practice.
In your response posts, consider what you and your classmates have in common based on what each of you shared. What did you find especially interesting or insightful about your classmate's perspective?
Bad listening practice
Full Answer Section
- Aggressive listening is a type of listening in which the listener is more focused on attacking what the speaker is saying than on actually listening to them. Aggressive listeners may use nonverbal cues to intimidate or put down the speaker, such as frowning, crossing their arms, or making eye contact too intensely.
- Narcissistic listening is a type of listening in which the listener is more focused on making the interaction about themselves than on actually listening to the speaker. Narcissistic listeners may use nonverbal cues to draw attention to themselves, such as fidgeting, making loud noises, or changing the subject.
- Pseudo-listening is a type of listening in which the listener gives the appearance of listening but is actually not paying attention. Pseudo-listeners may make eye contact, nod their heads, and say "uh-huh" or "I see," but they are not actually listening to what the speaker is saying. They may be thinking about something else, daydreaming, or planning their next move.
- Making eye contact. Eye contact shows that the listener is paying attention and that they are interested in what the speaker is saying.
- Nodding shows that the listener is following along and that they understand what the speaker is saying.
- Using facial expressions. Facial expressions can be used to show empathy and understanding. For example, if the speaker is talking about something sad, the listener might frown or look concerned.
- Asking questions. Asking questions shows that the listener is interested in learning more about what the speaker is saying.
- Summarizing what the speaker has said shows that the listener has been paying attention and that they understand the main points.
Sample Answer
- Interrupting is a common bad listening practice that can be demonstrated through nonverbal communication in a few ways. The listener may physically interrupt the speaker by talking over them, or they may use nonverbal cues to signal that they are not interested in what the speaker is saying, such as rolling their eyes or fidgeting.
- Eavesdropping is another bad listening practice that can be demonstrated through nonverbal communication. If someone is eavesdropping on a conversation, they will likely be making eye contact with the speakers, leaning in close, and trying to appear inconspicuous.