Analyzing Work Complaints

A​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​NALYZE A SET OF WORKER COMPLAINTS Use the CapraTek Employee Complaint Letters [DOCX] and the CapraTek Employee Data [XLSX] files to complete this assignment. You can see an example of how complaint information can be organized in the CapraTek Complaint Analysis Chart [DOCX]. Organize employee complaints in a chart, table, or other device, including all relevant information in clear categories and sufficient detail using these categories: Employee name. Work plant. Job title. Salary. EEO (Equal Employment Opportunity) classification(s), if any. Demographic data. Nature of the complaint. Description of legal risk (for example, Title VII discrimination of age, race, color, religion, sex, national origin, disability, pregnancy discrimination, or risk for other tort liability such as OSHA violations, wrongful death, illness, or injury, workers’ compensation claims, COVID-19 exposure, or other liability). Relevant legislation. Viability of each complaint. Ethical issues. Your reasons for finding each complaint to be legally viable or not. Identify specific laws and/or regulations relevant to each complaint, except where the complaint does not suggest liability; provide a rationale in either event. Assess risk for legal liability or lack of liability for all complaints based on the facts, providing a rationale supported by statutes, regulations, or case law. Analyze ethical issues relative to each complaint with reference to a specified, recognized ethical framework. Propose a conclusion for each complaint and provide a rationale. Summarize the analysis in a 1–2 page executive summary that also highlights complaints that represent the most severe risk. Submit both your table and executive ​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​summary for this assignment. Competencies Measured By successfully completing this assignment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria: Competency 1: Create rule- and value-based arguments from human resource models and theories, supported with clear and relevant evidence that convey professional tone and style. Summarize the analysis in an executive summary that also highlights complaints that represent the most severe risk. Competency 3: Examine the legal and ethical challenges of leading the reskilling of talent pools in a highly digitized global environment. Analyze ethical issues relative to each complaint with reference to a specified, recognized ethical framework. Competency 4: Appraise multiple responses to managing a human resource problem for compliance within ethical, legal, or regulatory frameworks. Assess risks for legal liability or lack of liability for all complaints based on the facts, providing a rationale supported by statutes, regulations, or case law. Propose a conclusion for each complaint and provide a rationale. Competency 5: Analyze an organization’s human resource management problem from the perspective of the legal and regulatory environment in which the organization operates. Organize employee complaints in a chart, table, or other device, including all relevant information in clear categories and sufficient detail. Competency 6: Evaluate compliance-based complaints filed with the EEOC, OSHA, and other governmental bodies using secondary data-sets. Identify specific laws and/or regulations relevant to each complaint, except where the complaint does not suggest liability; provide a rationale in either e​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​vent.

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