First, describe a conflict situation that you have experienced and evaluate your reactions. (This can be a conflict with a family member, friend, coworker, acquaintance, etc …) Consider questions such as:
· Did you respond appropriately/civilly?
· What Conflict Management styles were used?
· How did the other person react and how did their reactions affect you?
· If you could, would you have changed anything about the situation and or your reactions?
· Was the outcome positive or negative?
· What did you learn (About yourself, the other person/people)?
· Has your communication behavior changed since this example?