Innovative and Strategic Thinking

ScenarioA U.S. fishing boat manufacturer is known throughout the United States for its innovative approach to product design, lean manufacturing, and responsive customer service since its start three years ago. The mission statement of the company is “We will provide the most innovative customer-driven design and growth in the industry.” The founders’ ideals for the company are described in the vision statement: “We will be the most sustainable company in the industry.” The company’s ethical statement that guides all conduct and decision-making is “We will make decisions that are sustainable for customers and the environment.”

The company’s founders have created an organizational culture of innovation in which employees and founders are considered equal partners. The founders have provided incentives for employees’ creative ideas and created testing laboratories where customers use the products and provide design feedback. The founders have also invited innovators in other industries, such as gaming and information technology, to improve on the designs.

The company’s organizational structure is decentralized and provides all employees with decision-making responsibilities. All company decisions are evaluated by all employees to ensure that everyone is committed to the decisions. Additionally, all employees can access the company founders at any time for collaboration, shared decision-making, or relationship building.

The company has identified an emerging global market opportunity in India for its products. Successful sales in India could represent a critical moment for the company if the company establishes strategic partnerships that will increase the likelihood of product success. The founders hope to capture profits and market share and expand into other parts of Asia within the first year of selling products in India.

Research indicates market potential for the company’s sales in India because of the importance of the fishing industry in the country. Fishing and aquaculture are primary industries in the coastal regions of India. Economic zones have been established to support the over 14 million people who are an important part of the fishing industry. This industry makes up 1% of the nation’s gross domestic product and 6.56% of global fish exports (Department of Fisheries, 2019).

The company’s goal of the market expansion is to be the first foldable fishing boat manufacturer in India. An origami-inspired foldable fishing boat is the company’s most popular product. This boat comes designed as a plastic carrying case that unfolds into the water like an origami paper boat. This boat is suitable for use in calm water, and the boat can be recycled. The product retails for USD$200.

Traditional fishers in India use nonmechanized boats, which would be ideal for the foldable boat’s entry into the market. Laws and regulations surrounding the use of nonmechanized boats favor importing foldable boats, which would be easy for fishers to carry from home to the water. The business climate in India is open to new partnerships to improve the fishing experience for those who preserve the natural ecosystem with nonmotorized boats. The National Fisheries Development Board (NFDB) promotes the use of natural fishing equipment to reduce disruption to the fishing ecosystem in India (National Fisheries Development Board, n.d.).

The U.S. boat manufacturer’s founders met with the NFDB to request an endorsement for their foldable boats because of the product’s sustainable design and net-zero environmental impact. The founders discovered that the NFDB would only endorse the boat if it was made of plastics used in India in order to reduce the waste products in the nation’s landfills.

This endeavor would require the U.S. company to make a significant investment in India. The company would need to purchase or build a manufacturing facility, or it would need to contract with a facility owner to secure a manufacturing location. It would need to employ Indian workers. Lastly, the company would need to manufacture a new foldable boat made from used plastics in India with an environmentally friendly waterproof coating.

The new foldable boat could be designed in several ways, and the company would need to test a series of plastic products and waterproof coatings to determine which would be suitable for fishers in India. The fishers range in age from 13 to 70, so the design would need to be comfortable and portable enough for all fishers in this target group.

The company decides to hire Indian fishers to help design the product to reach this market. These fishers will provide qualitative, open-ended conversations and data that will be valuable in communicating the product’s features and benefits to other fishers. The product will be tested by a variety of fishers who represent different sectors of the fishing industry, different regions, and different cultural segments. Testing will provide generalizable qualitative data about the product’s use and effectiveness.Requirements

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A. Describe two internal or external risks the given company encounters when entering the emerging market described in the scenario, including how each risk impacts the company.

B. Conduct a written SWOT analysis of the company in the given scenario by doing the following:

Note: Your analysis should be in written format rather than a chart or graph.

  1. Describe two internal strengths of the company, including why each is considered a strength.
  2. Describe two internal weaknesses of the company, including why each is considered a weakness.
  3. Describe two external opportunities for the company, including why each is considered an opportunity.
  4. Describe two external threats to the company, including why each is considered a threat.

C. Select two of the following business-level strategies you will recommend for the company and explain how each strategy you recommend is supported by the SWOT analysis results in parts B1–B4.

  • low-cost leadership
  • focused low-cost leadership
  • differentiation
  • focused differentiation
  • integrated

  1. Justify one of your recommended strategies from part C by explaining in detail how the strategy will benefit the company in the new market.

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A. Internal and External Risks:

  1. Risk 1: Supply Chain and Manufacturing Adaptation (Internal):
    • Description: The company must significantly alter its manufacturing process to utilize locally sourced, recycled plastics and a new waterproof coating. This involves developing new supplier relationships, potentially building or contracting a new manufacturing facility, and adapting production lines.
    • Impact: This risk impacts the company by potentially increasing production costs, delaying market entry, and creating quality control challenges. The company’s lean manufacturing expertise may be challenged by the need for new materials and processes. Failure to adapt efficiently could lead to higher prices, lower profit margins, and a delayed launch, allowing competitors to enter the market.
  2. Risk 2: Cultural and Consumer Preference Mismatch (External):
    • Description: While the foldable boat has potential, there is a risk that the Indian fishing community may not fully embrace the design or materials. Cultural preferences, existing fishing practices, and local perceptions of recycled materials could hinder adoption.
    • Impact: If the product does not meet the specific needs and expectations of Indian fishers, sales will be low. This would result in financial losses, damage to the company’s reputation, and a missed opportunity for market expansion. The company’s reliance on qualitative data from selected fishers may not be representative of the entire market.

B. SWOT Analysis:

  1. Strengths:
    • Innovative Product Design and Lean Manufacturing: The company’s reputation for innovative, customer-driven designs and efficient manufacturing processes gives it a competitive edge. This strength allows the company to potentially create a unique and cost-effective product for the Indian market.

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    • Strong Organizational Culture of Innovation and Employee Empowerment: The company’s decentralized structure, employee incentives, and open communication foster a culture of creativity and collaboration. This strength enables the company to adapt quickly to new market demands and leverage the expertise of its employees and Indian fishers.
  1. Weaknesses:
    • Lack of Experience in International Markets: The company’s primary market is the U.S., and it lacks experience in navigating the complexities of international business, including cultural differences, regulatory requirements, and supply chain logistics. This weakness could lead to missteps and delays in the Indian market.
    • Dependence on a Single Product Type: The company’s reliance on the foldable boat design could limit its flexibility in adapting to the Indian market. If the foldable design does not resonate with Indian fishers, the company may struggle to generate sales.
  2. Opportunities:
    • Untapped Market in India: The Indian fishing industry presents a significant market opportunity for foldable, sustainable fishing boats. The demand for non-mechanized boats and the NFDB’s support for environmentally friendly equipment create a favorable environment for the company’s entry.
    • Potential for Strategic Partnerships: Collaborating with local suppliers, distributors, and government agencies can help the company navigate the Indian market and gain access to resources and expertise.
  3. Threats:
    • Competition from Local Manufacturers: Existing local manufacturers may be able to produce similar boats at lower costs or adapt their products to meet the specific needs of Indian fishers.
    • Regulatory and Bureaucratic Hurdles: Navigating the Indian regulatory environment and bureaucracy could be challenging and time-consuming. Changes in government policies or trade regulations could also impact the company’s operations.

C. Business-Level Strategies:

  1. Focused Differentiation:
    • Explanation: The company will focus on a specific segment of the Indian market (traditional fishers using non-mechanized boats) and differentiate its product through superior design, sustainability, and portability. The origami-inspired foldable boat, made from recycled Indian plastics, will offer a unique value proposition.
    • SWOT Support: The company’s strengths in innovative design and lean manufacturing (B1) support the ability to create a differentiated product. The market opportunity in India (B3) and the NFDB’s support for sustainable equipment create a favorable environment for focused differentiation.
  2. Integrated Strategy:
    • Explanation: The company will combine differentiation and low-cost elements. It will differentiate its product through design and sustainability while also seeking to control costs through efficient manufacturing and local sourcing. This strategy will allow the company to offer a competitive price point while maintaining a unique product offering.
    • SWOT Support: The company’s lean manufacturing expertise (B1) and the opportunity to use locally sourced recycled plastics (B3) support the ability to control costs. The focus on sustainability and innovative design (B1) supports the differentiation aspect of the strategy.

C1. Justification of Focused Differentiation:

  • Benefit: The focused differentiation strategy will allow the company to establish a strong brand identity and capture a loyal customer base in the Indian market. By focusing on the specific needs of traditional fishers and offering a unique, sustainable product, the company can command a premium price and differentiate itself from competitors.
  • Detailed Explanation:
    • The origami-inspired design provides a portable and user-friendly solution for fishers who need to transport their boats to and from the water.
    • The use of recycled Indian plastics aligns with the NFDB’s goals and addresses environmental concerns, creating a positive brand image.
    • By involving Indian fishers in the design process, the company can ensure that the product meets their specific needs and preferences.
    • This strategy allows the company to target a niche market with a high-value product, minimizing direct competition from low-cost manufacturers.
    • By testing the product with many different types of fishers, the data collected will allow the company to fine tune the marketing of the product, and to show the benefits of the product to the target market.

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