Organizational theory and design
- Define the term “organization”. What is organizational theory and design?
- Can an organization be efficient without being effective? Can an inefficient organization still
be an effective one? Explain your answers. - What is scientific management? How is it used?
- How might the top management of an organization use SWOT analysis or scenario planning to
set goals and strategy? Explain. - Refer to the Case for Analysis, Millier Machine Parts & Services. How do you think the
managers should go about resolving their differences with regard to their strategies?
Sample Answer
Organization: A structured group of people working together toward a common goal. It involves a defined hierarchy, division of labor, and coordinated efforts.
Organizational Theory and Design:
-
Theory: A set of concepts and principles that explain how organizations function, interact with their environments, and achieve their goals.
-
Design: The process of creating and implementing organizational structures, systems, and processes to achieve effectiveness and efficiency.
2. Efficiency vs. Effectiveness
Can an organization be efficient without being effective? Yes.
-
Efficiency: Focuses on using resources (people, money, time) wisely and minimizing waste. A company might produce a product at the lowest possible cost per unit, but if the product is not in demand, it’s inefficient.
-
Effectiveness: Focuses on achieving the desired goals and meeting the organization’s objectives. A company might produce a product that customers love and is highly profitable, but the manufacturing process might be wasteful and inefficient.