Full Answer Section

1. Design the new business processes. This involves creating a blueprint for the new processes, including their goals, objectives, and procedures.
2. Implement the new business processes. This involves putting the new processes into place and training employees on how to use them.
3. Monitor and evaluate the new business processes. This involves collecting data and information about the new processes to determine if they are meeting the desired goals.

ERP implementation is closely linked to BPR because it can be used to automate and streamline the new business processes. For example, an ERP system can be used to automate the process of opening a new checking account and making an initial deposit. This can save time and money for the bank and improve the customer experience.

Here are the steps involved in opening a new checking account and making an initial deposit at a bank branch, without and with ERP implementation:

Without ERP implementation:

1. The customer goes to the bank branch and fills out a paper application.
2. The bank teller takes the application and enters the information into the bank’s computer system.
3. The bank teller verifies the customer’s identity and checks their credit history.
4. If the customer is approved for a checking account, the bank teller opens the account and gives the customer a debit card.
5. The customer makes an initial deposit into the account.

With ERP implementation:

1. The customer goes to the bank branch and provides their identification information to the bank teller.
2. The bank teller uses the ERP system to create a new checking account for the customer.
3. The ERP system automatically verifies the customer’s identity and checks their credit history.
4. If the customer is approved for a checking account, the ERP system automatically opens the account and generates a debit card.
5. The customer makes an initial deposit into the account using the self-service ATM.

As you can see, ERP implementation can significantly streamline the process of opening a new checking account and making an initial deposit. This can save time and money for the bank and improve the customer experience.

Here are some of the benefits of BPR:

• Improved efficiency and productivity
• Reduced costs
• Increased customer satisfaction
• Improved decision-making
• Enhanced compliance

Here are some of the challenges of BPR:

• Resistance to change
• High costs
• Complex implementation
• Risk of failure

Overall, BPR can be a valuable tool for improving business processes. However, it is important to carefully consider the challenges involved before embarking on a BPR project.