Using the DMAIC model of Six Sigma, as a process improvement model in nursing
Using the DMAIC model of Six Sigma, discuss a recent process improvement model in which you were involved with in your role as an assistant director of nursing at your long-term care facility. Define the project, explain how data was measured and analyzed. Discuss improvement methods employed and if the process improvement was controlled or hardwired.
Sample Answer
Define the project
The project I was involved in was to improve the process of medication administration at our long-term care facility. The current process was inefficient and error-prone, and we wanted to find ways to improve it.
Measure and analyze data
We first collected data on the current process by observing nurses as they administered medications. We also reviewed medication administration records and incident reports. This data showed us that there were a number of problems with the current process, including: